Crisis Management and Business Continuity
Overview
This specialized training program is designed to equip leaders and managers with the essential knowledge and skills to effectively manage crises and ensure business continuity. It focuses on developing resilient strategies to navigate unforeseen challenges and protect critical organizational assets.
Program Importance
Enhance organizational capability for rapid and effective response to sudden crises.
Ensure the continuity of critical operations and minimize potential losses during disruptions.
Build a resilient organizational culture prepared to confidently face future challenges.
Protect the organization's reputation and foster stakeholder trust during times of uncertainty.
Program Objectives
Understand the fundamental principles of crisis management and business continuity.
Acquire the necessary skills to develop and implement crisis response plans.
Learn how to assess risks and build organizational resilience.
Apply global best practices in crisis management and disaster recovery.
Training Modules
Day 1: Fundamentals of Crisis Management and Business Continuity
Full Day
Introduction to Crisis Management: Concepts and Principles.
Understanding Business Continuity: Importance and Objectives.
Types of Crises and Their Potential Impacts on Organizations.
The General Framework for Crisis Management and Business Continuity.
Analyzing Organizational Context and Identifying Stakeholders.
Day 2: Risk Assessment and Crisis Response Planning
Full Day
Methodologies for Identifying and Assessing Operational and Strategic Risks.
Business Impact Analysis (BIA) and Vulnerability Assessment.
Developing Crisis Response Plans: Structure and Components.
Building Crisis Management Teams and Defining Roles and Responsibilities.
Developing Crisis Scenarios and Initial Readiness Testing.
Day 3: Business Continuity Strategies and Disaster Recovery
Full Day
Designing Business Continuity Strategies: Options and Considerations.
Disaster Recovery Plans (DRP): Data and Systems.
Resource Management During Crises: Human, Financial, and Technical.
Protecting Critical Infrastructure and Ensuring Its Availability.
Emergency Planning and Rapid Recovery from Disruptions.
Day 4: Effective Communication and Reputation Management During Crises
Full Day
The Importance of Strategic Communication in Crisis Management.
Developing Crisis Communication Plans: Messages and Audiences.
Dealing with Media and Social Media.
Managing Rumors and Misinformation.
Protecting Organizational Reputation and Building Trust Post-Crisis.
Day 5: Testing, Training, and Continuous Improvement
Full Day
Designing and Implementing Crisis Exercises and Simulations.
Evaluating the Effectiveness of Crisis Management and Business Continuity Plans.
Employee Training and Awareness Programs.
Regular Review and Updating of Plans.
Lessons Learned from Past Crises and Global Best Practices.
Expected Outcomes
Develop comprehensive crisis management and business continuity plans tailored to the organization's nature.
Identify and assess potential risks and their impacts on operational processes.
Build crisis response teams and train them on defined roles and responsibilities.
Implement effective communication strategies during crises to maintain transparency and trust.
Evaluate post-crisis performance and apply lessons learned to improve future preparedness.
Target Audience
Executive managers and senior leaders in both government and private sectors.
Crisis managers, business continuity officers, and risk managers.
Employees responsible for strategic and operational planning.
Anyone involved in enhancing organizational readiness to face emergency challenges.
What's Included
Price
4500
Start Date
Monday 11 May 2026
Duration
One Training Week (5 Days)
Language
Arabic or English
Venue
Luxury Training Hall, Paris
Certificate
Accredited Certificate